Patients are advised that GP appointments are 10 minutes. Generally patients can book one appointment to discuss one problem, however if you require longer, please advise the reception team who will try to accommodate you.
For medically urgent requests, we will offer either an emergency or telephone consultation appointment the same day or within 24 hours.
Appointments can be either booked online or by telephone.
Please contact reception to obtain a username and password to access online services. Please note: You will need one for each member of your family.
On the Day appointments:
These are booked ON THE DAY. Appointments are available for both the morning and afternoon, depending on availability. Please note: priority is given to patients over 65, children under 5, patients under our care register as well as patients who are in full/part time employment. Please telephone the surgery between 08:30 - 08:45 to make appointment to see the doctor.
Can be booked up to FOUR weeks in advance online or in person. Patients are advised, due to high demand, to call between 11:00 - 13:00 or 14:00 - 17:00 for advanced appointments.
If you require an emergency appointment for a problem which has developed within the past 24 hours and you feel it will not wait until the next available routine appointment, you may request a telephone consultation. This will be available at the end of morning surgery or afternoon surgeries.
If you do not need to see the doctor / nurse but need medical advice, reception will allocate a time for the clinician to call you back. Please ensure you have given reception your up to date contact details.
Right of patient preference of practitioner
You do have the right to see your preferred practitioner but in case of emergency or same day appointment, please ensure that you clearly request your preferred GP. However, the reception team reception cannot hold any preference and will advise you if your GP choice is unavailable.